On April 18, 2008, STOLL BERNE filed a class action against Sprint for charging consumers for services the consumer did not order.

The complaint alleges that Sprint includes charges in its monthly bills for services that were not requested, authorized, or received by the customer.  These purported services appear on the bill as either Sprint services or services provided by unrelated third parties.  These charges are not regulated by the Public Utilities Commission of Oregon ("PUC"). 

The practice of causing unauthorized, misleading or deceptive charges to be placed on a consumer's wireless telephone bill is referred to as "cramming".  Cramming has become a serious problem for many individual consumers and businesses.  It has been characterized as one of the fastest growing forms of consumer fraud by the Federal Communications Commission, receiving a great deal of attention from federal and state legislators, regulatory agencies and law enforcement agencies.